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Could you please share us the below listed information to proceed further on this case.
“show diag detail” output.
Sysdump
Log files upload all
How to collect Sysdump:
Example :
FreeUser-10-4 [default: master] # debug generate dump
Generated dump sysdump-FreeUser-10-4-20190410-060522.tgz.gpg
MSWMN14GLBS102 (config) # show file debug-dump
sysdump-MSWMN14GLBS102-20120412-123916.tgz.gpg
sysdump-FreeUser-10-4-20190410-060522.tgz.gpg
MSWMN14GLBS102 (config) # file debug-dump upload sysdump-FreeUser-10-4-20190410-060522.tgz.gpg scp://root:mypass@10.126.44.95/mydebug.tgz.gpg
How to collect “log files”:
MSWMN14GLBS102 (config) # log files upload all scp://root:mypass@10.126.44.95/mydebug.tgz.gpg
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