FortiSandbox Shell mode
Then in cli, run 'fnsysctl shell', login with 'fsa_support/Support@FSA1’
cd /drive0/public/clean/20170623/04/2841/3404914715784600920
sandbox-jobs-move -e3404914715784600920.meta
strings 3404914715784600920.meta
tar -czvf kbbank.gz *
cp kbbank.gz /web/static/
reset-bulidno
Please provide me more information as below ;
- Go to FortiView > File Scan Search and click button of customize. You can see menu of "Job View Setting". Then please enable Column Headers for "Job ID".
- Please export two type files for FSA as below ;
2-1. CLI of "sandbox-jobs-move -p -j[JOB ID]". It is example as below ;
Step1> # sandbox-jobs-move -p -j3429900306737006651
/Storage/clean/20170710/00/2754/3429900306737006651
Step2> #tar -czvf j3429900306737006651.gz /Storage/clean/20170710/00/2754/3429900306737006651
Step3> #cp j3429900306737006651.gz /web/static/
Step4> On web browser, https://FSA_IP/static/j3429900306737006651.gz
2-2. CLI of " cp /ramdisk/FortiSandboxGUI.db /web/static/"
Step1> On web browser, https://FSA_IP/static/FortiSandboxGUI.db
So, please export 6 job ID files and 1 fortisandboxGUI.db file and attach these files in this case.
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